Tunbridge Wells Housing Register


There is an upcoming change to the way that people express an interest in properties through their Council’s Housing Register throughout Kent. On 20 March 2015, Kent Homechoice are due to implement daily bidding in place of the fortnightly property advertising cycle that is currently in place.


Some key information is detailed below:


·         Housing Associations can upload a property at any time to advertise

If they get an unexpected void or an eviction is confirmed, they can advertise straight away. We hope that this will result in fewer properties being withdrawn, more accurate adverts and shortlists being open for shorter times.


·         Properties have to be advertised for a minimum period of 5 full days, but some can be advertised for longer if they are particularly hard to let

Each advert will now show the date that the advert will close, so bids will need to be placed by midnight on the deadline day in order to be received. We will also have the ability to extend an advert to advertise for longer if there are no or few bids. We would advise applicants to check what properties are available twice weekly, and this should guarantee that they will see all properties advertised and have the opportunity to bid if they wish. Properties advertised on a Monday are given an extra advertising day due to the weekend and close the following Sunday at midnight.


·         There is still a 3 bid limit, but this will operate a little differently.

People can only have 3 live bids at one time. For example, if a person logs in on Monday and bids for one property that ends that day and two that end on Wednesday – when the bidding closes for the first one, they will have another bid available.


·         Ways to bid

People will still be able to bid online at www.kenthomechoice.org.uk, on the Kent Homechoice mobile app, DigiTv, by text message or by seeking assistance from Gateway or Housing Needs. Coupon and telephone bidding will no longer be available.


·         Personalised property sheets

We will also no longer have the ability to generate a personalised property sheet for our vulnerable applicants, as the properties will be uploaded so frequently. We will be contacting those who need assistance bidding before this goes live to find out if they have any other support network that can assist them with bidding. For those who do not, we will bid on their behalf with their agreement.


·         Spreading awareness to applicants

Please see website:  Click Here